Returns & Exchanges

At AÍMER, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return unworn items with original tags within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

  • 3.
    Ship It Back

    Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.