Frequently Asked Questions
Everything you need to know about the AÍMER shopping experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. As our collections range from tailored to oversized fits, we recommend comparing these measurements against your favorite garments at home for the perfect fit.
What is your return policy for seasonal collections?
AÍMER accepts returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all designer tags still attached. Please note that certain limited-edition pieces may have specific return conditions noted at checkout.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days depending on your location. We also offer Express Shipping options which deliver within 1-2 business days. All orders include a tracking number sent via email once the package departs our warehouse.
Do you ship internationally?
Yes, AÍMER ships to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your destination and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For select regions, we also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
How should I care for my AÍMER garments?
To maintain the longevity of our premium fabrics, we recommend following the specific care instructions found on the inner label of each piece. Most of our high-end textiles benefit from professional dry cleaning or delicate hand-washing.